Stalled platform
The platform launched. Usage plateaued.
A department-level AI platform (talent, service, finance, operations): licensed, launched, and stuck at 15–30% adoption, most of it performative. People run the tool beside the old way, usage decays each quarter, and renewal approaches with log-ins as the only evidence.
Re-sequence the rollout around the workflows the platform was bought for: redesign three to five of them end to end, build the capability, and hold it in the team cadence, measured on feature depth per workflow.